Privacy Policy
How we collect, use, and safeguard your data.
Overview
Driviro ("we", "us", "our", "Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our driving school management platform.
We comply with:
Information We Collect
1.1 Personal Information You Provide
Account Creation
Full name, email address, telephone number, physical address, date of birth, driver's license or learner's permit details, government identification copy, and parent/guardian contact info (for minors).
Booking Services
Driving lesson preferences, schedules, pickup/drop-off locations, driving progress history, instructor reviews, and skills checklists.
Payment Processing
Secure billing details, invoices, transaction history, and encrypted payment tokens (processed directly via PCI-DSS compliant Stripe).
Communication
In-app chat history, email correspondence, feedback submissions, support requests, and telephone call logs.
1.2 Information Collected Automatically
Sensitive Information
We process sensitive information (such as health conditions or government IDs) only with explicit consent and solely to provide safe, compliant instruction and accommodate special needs. Providing this information is contractually required to register and book lessons.
How We Use Your Information
Service Delivery
Create and manage accounts, process lesson bookings, and handle payments.
Service Improvement
Analyze platform usage, develop features, and optimize experience.
Communication
Send schedules, confirmations, policy updates, and response tickets.
Legal & Safety
Comply with legal laws, prevent fraud, and enforce safety terms.
Legal Basis for Processing
Driviro SaaS, LLC (registered at 1209 North Orange Street, Wilmington, DE 19801, USA) acts as the Data Controller. Under applicable data protection regulations, processing is based on the following grounds:
Information Sharing
No Sale or Sharing: We do not sell your personal information, nor do we share it with third parties for cross-context behavioral advertising.
We share data only with: Service Providers (secure payment/hosting), platform users (to facilitate bookings), legal authorities, and with your explicit consent.
Data Security
We implement technical and organizational measures to safeguard your information:
Encryption
Data encrypted in transit (TLS/SSL) and at rest.
Access Controls
Access strictly limited on a need-to-know basis.
Secure Infrastructure
Hosting via industry-standard secure servers (Supabase).
Security Audits
Regular assessments and vulnerability testing.
Data Retention & Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our specific retention standards are as follows:
Account Profiles
Account Profile Details: Retained for the active lifetime of your account plus 60 days following account closure.
Transactions & Billing
Billing & Transaction Logs: Retained for 7 years to comply with national tax, audit, and financial regulations.
Certifications & Logbooks
Driving Lessons & Skill Checklists: Retained for 5 years to verify certifications and comply with regional licensing authority audits.
Cookies & Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance user experiences, analyze usage, and keep sessions secure.
Essential
Essential Cookies: Required for core system operations, security, logging in, and booking lessons.
Performance
Performance & Analytics: Used to understand user behavior, page load times, and error occurrences (Google Analytics).
Preferences
Preference Settings: Used to remember language preferences, active region selection, and styling states.
Your Privacy Rights
Regional Privacy Disclosures
Select your country/region to review compliance rights.
CCPA / CPRA (California Consumer Privacy Act)
United StatesUnder the California Consumer Privacy Act (CCPA/CPRA) and other state privacy laws (including Virginia VCDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA, Texas TDPSA, Oregon OPA, etc.), US residents have specific rights to know, access, delete, correct, and limit the use of their personal and sensitive information. Driviro does not sell or share your personal information for cross-context behavioral advertising.
Specific Rights:
- ✓Right to Know/Access personal data collected
- ✓Right to Delete personal data
- ✓Right to Correct inaccurate personal data
- ✓Right to Opt-Out of the sale or sharing of personal data
- ✓Right to Limit use of sensitive personal data
- ✓Right to Non-Discrimination for exercising privacy rights
To Exercise Your Rights:
Contact our privacy office at .
We will respond within the required legal timeframe (typically 30 days).
International Data Transfers
Your data is processed in the US and other secure locations using Standard Contractual Clauses (SCCs) and Data Privacy Framework safeguards. Regional citizen data for China, Russia, UAE, and Saudi Arabia is stored locally in compliance with regional residency laws.
Children's & Minors' Privacy
Compliance with COPPA & Minors Protection
We do not knowingly collect information from children under 13. Accounts for minors under the age of majority must be authorized by a parent or legal guardian, who holds full management rights.
California "Shine the Light" & DNT Signals
Under California Civil Code Section 1798.83, California residents may request disclosures regarding personal information shared with third parties for direct marketing. Driviro does not disclose personal information to third parties for their direct marketing purposes.
Do Not Track (DNT): We do not track users across third-party websites and therefore do not respond to browser Do Not Track (DNT) signals.
Automated Decision-Making & Profiling
We do not utilize automated decision-making systems or profiling algorithms that result in legal obligations, financial impact, or similarly significant effects on our users.
Questions About Privacy?
General Privacy Inquiries
privacy@driviro.ioGDPR/UK Inquiries (DPO)
dpo@driviro.ioCCPA / CPRA Inquiries (United States)
ccpa@driviro.ioSupport Helpdesk
support@driviro.ioIf you are unsatisfied, you may lodge a complaint with your local regulatory authority: